Team Development & Dynamics
- Building Team Creativity
- Managing Effective Meetings: Moving Your Group from Chaos to Productivity (custom only)
- Meeting Management Basics: Tips and Tricks to Stay on Track (custom only)
- Resolving Conflicts Within Your Team
- Gossip Stoppers: Creating a Positive Workplace (custom only)
- Creating Team Norms: The Road to Highly Productive Work Teams
Follow HRD's Scoop.it Topic: Innovate, Create and Survive!
Building Team Creativity
Organizations are experiencing unprecedented challenges. Demands for innovative approaches to problem-solving are driving teams to re-think how they go about their business. Creativity is something that can be built and fostered in your team. Come to this session to acquire more individual and team creative problem-solving skills.
Audience:
Managers, supervisors and team leaders who would like to foster creativity and innovation in their teams
Schedule Selection(s) |
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Cost: $159 |
Dates & Times: CANCELLED: Thu. 1/31/13, 8:30 a.m. - 12:00 p.m. |
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Managing Effective Meetings: Moving Your Group from Chaos to Productivity (custom only)
Do you conduct meetings or lead other process-oriented group events? In this session, you will learn how to encourage full participation, develop group unity and focus attention on the task at hand with hands-on practice.
You will learn to:
- Identify the most effective facilitator roles for productive meetings
- Describe the different models of group decision-making
- Find ways to successfully balance task and people issues
- Recognize the advantages of diversity on your team and how to use them
- Identify and use tools for effective meeting management
- Determine ways to manage difficult participant behaviors
- Judge when and how to successfully intervene with a group
- Assess which approach to take to effectively manage conflict
You will benefit by:
- Transforming ineffective groups to make them more productive and energized
- Increasing group decision-making and problem-solving
- Building “esprit de corps” and trust within your group
- Improving your ability to manage meetings effectively
Audience:
All managers, supervisors, leaders or faculty who must facilitate meetings
Program Note:
This course will utilize brief online exercises before and/or after the session to augment classroom learning
Schedule Selection(s) |
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Cost: (see custom training rate policy) |
Dates & Times: This course is available as a custom training event for your department. Contact HRD for more details. |
Meeting Management Basics: Tips and Tricks to Stay on Track (custom only)
Meetings are one of the best two-way communication tools we have, but they can also be the biggest time-wasters in our workday—it is all in how the meeting is managed. Come and learn the basics of planning a meeting and ways to avoid common pitfalls.
You will learn to:
- Clarify the purpose of a meeting
- Develop an agenda format to accomplish the group’s meeting goals and outcomes
- Establish productive guidelines (i.e., accepted behaviors) that facilitate successful meetings
- Identify ways to manage the time allotted for each agenda item
- Use facilitating techniques that keep meeting discussions on topic
- Identify ways to follow-up with off-topic discussion items
- Determine when a meeting isn’t necessary
You will benefit by:
- Avoiding wasted meeting time
- Improving meeting effectiveness
- Getting your group on the same page
Audience:
Staff or faculty members who are responsible for planning and conducting meetings or those who would like a refresher
Schedule Selection(s) |
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Cost: (see custom training rate policy) |
Dates & Times: This course is available as a custom training event for your department. Contact HRD for more details. |
Resolving Conflicts Within Your Team
Leading a team is not always smooth sailing. Conflict can quickly whip up a storm of troubles that can negatively impact team productivity. Learn the key actions for resolving conflict in your team before it becomes a disruptive force.
You will learn to:
- Manage unproductive reactions when dealing with team issues
- Identify behaviors that can fragment a team and negatively impact productivity
- Determine when leader-led or team member-led resolutions are most appropriate
- Select the appropriate resolution option to mitigate the impact of team conflict
- Apply techniques for supporting team members who choose to address conflict themselves
You will benefit by:
- Understanding the key actions for resolving conflict within your team
- Knowing how conflict can impact team results
- Developing an action plan for resolving team conflict
Audience:
Any supervisor who wants to better manage team conflict
Schedule Selection(s) |
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Cost: $159 |
Dates & Times: CANCELLED: Thu. 4/18/13, 1:00 p.m. - 5:00 p.m.
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Gossip Stoppers: Creating a Positive Workplace (custom only)
Do you feel your workplace is full of negativity and gossip? Do you find the rumor “du jour” hard to resist? Would you like your office to be more productive and less destructive? This course provides ways to eliminate gossip and negativity to create a more positive work environment.
You will learn to:
- Identify the major causes of negativity impacting your organization
- Set the standards for your office that eliminate or reduce the negativity
- Establish a common language about gossip and negativity in your area
You will benefit by:
- Learning non-threatening techniques to address gossip
- Eliminating contagious negative attitudes
- Improving productivity and job satisfaction
Audience:
All staff members interested in developing a more positive work environment
Schedule Selection(s) |
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Cost: (see custom training rate policy) |
Dates & Times: This course is available as a custom training event for your department. Contact HRD for more details. |
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Creating Team Norms: The Road to Highly Productive Work Teams
Having productive norms is a crucial first step to moving a team from being a group of people gathered around a common goal to a fine-tuned machine of productivity and engagement.
You will learn to:
- Apply a process to clarify roles and responsibilities that ensures each team member successfully recognizes the basic objectives and expected outcomes of their work
- Identify and enable standards of behavior among team members that positively impact deliverables, communication and decision making
- Implement strategies that positively motivate team members to sustain high-quality work outcomes and deliverables
You will benefit by:
- Learning specific tools and techniques for establishing team norms
- Getting hands-on practice using your new skills
- Hearing input from colleagues on existing “best practices” in other business units
Audience:
Anyone responsible for leading teams or managing intact work groups
Schedule Selection(s) |
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Cost: $259 |
Dates & Times: Tue. 12/11/12, 8:30 a.m. - 5:00 p.m.
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